TideDesk ALPHA

Your licences

Type the email address you paid with. We email it a link that signs you in here, where you see your licence keys and the computers they are on, free a computer's place, or manage billing.

Have a password?

Once signed in, you can set one. Then later visits need no email.

Didn't get it?

The email goes only to the address you paid with, at most once every 10 minutes. Its link works once, within 30 minutes. Check your spam folder. Still nothing? Write to support@tidedesk.app with your Paddle receipt.

Why the link is tied to this browser

We never send licence keys by email, and the emailed link is not enough on its own: it opens in the browser that asked for it, or on another device with the code shown here after you ask. So someone who only sees the email can't use it.

A password, two-factor and remembered browsers

Signed in, you can set a password, so later visits need no email; turn on two-factor, so a password or a link also asks for a code from an authenticator app (any app that scans a QR code: Google Authenticator, Microsoft Authenticator, Authy, 1Password and others), with ten recovery codes for when the phone is lost; and have a browser remembered for 30 days. The email link stays for your first visit and for when you forget the password. With two-factor on, it asks for the app's code too, so your mailbox alone can't sign in. Lost both the phone and the recovery codes? Write to support@tidedesk.app from the address you paid with.

To cancel or change your card, see billing and refunds.